Privacy policy

Privacy Policy

Last updated: February 10, 2026

AfroBeats GetAway operates this store and website, including all related information, content, features, tools, products and services (the “Services”), in order to provide you with a curated shopping and event experience. AfroBeats GetAway is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our Services, make a purchase, join our community platforms, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection and processing of personal information.

By using or accessing any of our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

“Personal information” means information that identifies or can reasonably be linked to you. It does not include anonymised or de-identified information.

Depending on how you interact with us, we may collect or process the following categories of personal information:

Contact details, including name, address, billing address, shipping address, phone number, and email address
Financial information, including payment card details, transaction details, payment confirmations, and billing information
Account information, such as usernames, passwords, preferences, and settings
Transaction information, including items viewed or purchased, order history, and returns
Communications, including messages sent to us via email, messaging platforms, social media, or customer support
Device and technical information, including IP address, browser type, and device identifiers
Usage information, including how you interact with our website or Services

Community Groups and Messaging Platforms

We may operate community groups, broadcast lists, or channels on messaging platforms such as WhatsApp for the purpose of sharing Afrobeats Getaway updates, event information, travel tips, themes, announcements, and related communications.

Phone numbers used within these community platforms are collected and used solely for Afrobeats Getaway communications. Participation in such groups is voluntary, and members may leave at any time.

We do not sell, rent, share, or authorise the use of community contact details for third-party marketing, external events, or unrelated promotions.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you when you create an account, make a purchase, join a community group, communicate with us, or otherwise provide information
Automatically through your use of our Services, including via cookies and similar technologies
From service providers who process information on our behalf
From partners or third parties where permitted by law and subject to appropriate safeguards

How We Use Your Personal Information

We use personal information for the following purposes:

To provide, operate, and improve our Services
To process payments, manage orders, and deliver products or services
To communicate with you about events, updates, customer support, and important notices
To send marketing and promotional communications where permitted by law and based on your preferences
To maintain security, prevent fraud, and protect our users and Services
To comply with legal obligations and enforce our terms and policies

How We Disclose Personal Information

We may disclose personal information in limited circumstances, including:

To Shopify and other service providers who support our operations (such as payment processing, IT services, analytics, hosting, and customer support)
To marketing or advertising partners where permitted by law and subject to your rights and choices
Where you have directed or consented to the disclosure
To affiliates within our corporate group
In connection with a business transaction or to comply with legal obligations

For clarity, contact details shared within Afrobeats Getaway community groups or messaging platforms are not shared with third parties for their own marketing or promotional purposes.

Relationship with Shopify

Our Services are hosted by Shopify. Shopify processes personal information in order to provide and improve its services. Information submitted through our Services may be transferred to Shopify and processed in accordance with Shopify’s own privacy policies. You can learn more by visiting the Shopify Consumer Privacy Policy.

Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us so we can delete it.

Security and Retention of Your Information

We take reasonable steps to protect personal information; however, no system is completely secure. We recommend that you do not share sensitive information through unsecured channels.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Unauthorised access, extraction, harvesting, or use of personal data from Afrobeats Getaway platforms, including community groups or messaging channels, is not permitted and may be reported to the relevant supervisory authority where appropriate.

Your Rights and Choices

Depending on where you live, you may have rights to:

Access your personal information
Request correction or deletion of your information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Opt out of marketing communications

You may exercise these rights by contacting us using the details below. We may need to verify your identity before responding.

Complaints

If you have concerns about how we process personal information, you may contact us directly. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we use appropriate safeguards such as Standard Contractual Clauses to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or our data practices, or wish to exercise your rights, please contact us at:

Email: info@afrobeatsgetaway.com
Address: Salisbury House, Ground Floor, Vernon Walk, Southampton, ENG, SO15 2TZ, GB

For the purposes of applicable data protection laws, Afrobeats Getaway is the data controller of your personal information.